The company offers quality SMS marketing services, but there are serious issues with customer service.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
Inadequate customer service. The girl couldn't handle simple questions for half an hour! I had high hopes for this company and was left disappointed. Either I got an incompetent manager who doesn't know the product and is just wasting time. I hope the company parts ways with her to avoid losing their customers and their nerves.
If you registered with Stream Telekom and created a personal account for newsletters, keep in mind that the funds you add to your balance will never be returned! This company does not provide for the return of your own funds! The company's policy is aimed solely at enriching itself, and it doesn't matter whether you were provided with services...
I want to express my gratitude to the support team. They are always available and ready to help. Communication is at a human level. I have contacted them several times via chat and phone. Issues are resolved quickly, and they are accommodating. I have no complaints regarding technical aspects. Prices are comparable to competitors. I recommend using their services. Thank you!
I completely share the opinions of those who left negative reviews. Before you make a purchase decision, customers are told captivating stories that are hard to resist. But as soon as the money is sent, it all turns into complete "meh." The support service functions extremely poorly, and the customer service can be rated a zero. When trying to terminate a relationship that is hard to even call that, they refuse to return the funds that were credited to the account. Everything works intermittently. So be prepared for a real headache!
We have been collaborating with this company for 9 years. The mailing service is convenient and easy to understand. There have been no issues with the documents; closing documents arrive in the workflow immediately after payment. There is a chat where support responds quickly to any questions that arise. Currently, we are working with manager Yulia Khomyakova, who is very competent and pleasant to communicate with.
A wonderful company that we turn to on a regular basis. Here we launch targeted mailings with information about our products and promotions. We are especially pleased with the knowledgeable and professional consultants who are great at what they do and help with templates, creatives, and targeting. We thank you for the quality execution; thanks to the mailing, we managed to attract many customers to our online store. The price fully corresponds to the quality. I recommend this company to everyone.
A simple-to-use tool for effective mass advertising campaigns among our client base. I like that it features self-service, allowing us to set up and track statistics on our own. At the same time, the Stream Telecom team provides full support and feedback at all stages, helping to resolve any issues that arise. You won't get lost or confused.
The service helped attract new customers to the site. It unexpectedly turned out that buyers were interested in a different model of the tool than the one we were advertising through targeted ads, so we decided to revise the assortment in the catalog. This provided an opportunity to further increase sales - I only pay for the target audience that is currently interested in construction tools.
With each passing month, our client base is growing. At some point, we started looking for new ways to send notifications and newsletters, both promotional and service-related. We focused mainly on automation, optimization, and speed. With the help of Stream Telecom, we are launching effective mailings. The company has a strong technical department and great capabilities for customizing the platform to our needs. We set up the integration and now send messages from Bitrix CRM. The option for automatic cascades is very convenient. I recommend the Stream Telecom team.
We needed to set up SMS notifications for our clients. We chose this platform and were not disappointed. We quickly mastered all the settings. We thank the consultants for their help. Now we inform our clients about all the beneficial offers. The number of inquiries has noticeably increased. Thank you for the excellent organization of the workflow. So far, we are satisfied!
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Stream Telecom is a marketing and advertising company offering a wide range of services to optimize communications and promote brands. It specializes in developing effective strategies and solutions for businesses in telecommunications and digital marketing.
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