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Average Rating

4.3

/
5

3 Reviews

5 Star
67%
4 Star
0%
3 Star
33%
2 Star
0%
1 Star
0%

AI review summary

Based on 3 reviews
67% positive 33% neutral 0% negative

Reviews about Infobox are mixed. While some users are satisfied with the quality of services and support, others face serious issues such as low speed and lack of refunds.

What people like
  • Quick response from support service
  • Normal operation without issues for several months
  • Long usage period without serious problems for some clients
What people don't like
  • Issues with internet speed and outages
  • Refusal to refund for an incomplete month
  • Some clients experienced serious inconveniences

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

All Reviews

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Review Time

Гость

The hosting is excellent. I've been using it for three years, and overall everything is fine, although there are occasional minor outages.

Pros
  • Отличный хостинг
  • Работаю 3 года
  • Все в порядке
Cons
  • Иногда перебои
5
Date of experience: июл 12, 2011
Сергей1979

I do not recommend getting involved with this company. Personally, I lost 7000 rubles. I hosted my server in their data center (contract No. Z109670). At first, everything was more or less fine, but in the last few months, the internet speed became terrible: constant drops and complete outages. I wrote to support, but they claimed everything was fine on their end. In the last month, my patience ran out, and I decided to leave. When I requested a refund for the remaining money for the incomplete month (25 days), they said they only refund for a full month and would not give me anything back. I argued that charging for a service that was not provided or was of poor quality is illegal, but they only advised me to go to court. In the end, their internet is very poor, prices are three times higher compared to others, and the managers and management behave rudely and do not want to discuss the problem. Essentially, the customer is not protected here, only obligations, and they can do whatever they want. Infobox is a scam and a rip-off.

Cons
  • Плохое качество интернета
  • Высокие цены на услуги
  • Неадекватная поддержка клиентов
  • Отказ в возврате средств
  • Мошеннические условия договора
3
Date of experience: июн 17, 2011
Гость

A decent hosting service, three months without any issues or downtime! The support team responds quickly. Even at 2:00 AM Moscow time, they fully restored the website's functionality in an hour.+++++

Pros
  • Без проблем и висяков
  • Оперативная служба поддержки
  • Быстрое восстановление работы
  • Круглосуточная поддержка
  • Высокая оценка 5/5
5
Date of experience: май 22, 2011
8.6
Trust Score
Good
Based on 3 reviews

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Business Details

  • Infobox is a company in the cloud hosting sector, offering next-generation services, including cloud VPS, IaaS, and PaaS. It provides reliable and scalable solutions for businesses, allowing users to effectively manage their resources online.

    AI-generated overview

Security Checks

  • SSL-сертификат Valid
  • Blacklists Not listed
  • Domain age 25 лет
  • Registered 2000-11-21
  • IP-адрес 89.253.197.6
  • Name servers sns1.rsnx.ru, sns2.rsnx.ru

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