Biglion – Discount Coupons in Moscow. Buy — reviews and ratings

AI review summary

Based on 3 reviews

0% positive 0% neutral 100% negative

Reviews about Biglion are mostly negative, focusing on poor service quality and insufficient attention to customers. Some users note that the coupons do not meet expectations and do not provide real benefits.

What people like

Variety of offers and discounts
Convenient website for finding promotions

What people don't like

Coupons turn out to be useless
Poor service quality at salons
Disrespectful attitude of staff
Lack of transparency in handling reviews
Issues with receiving receipts and contracts

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

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u0704 Guest

9 years ago

I bought a coupon for a haircut with styling at the In Style salon in Arkhangelsk. I was dissatisfied with the service, or rather, they drove me to hysteria in the "salon." I wrote a short review in the Biglion app, stating that I was unhappy with the service. They didn’t publish my comment, but the hairdresser found me on social media and sent me a message saying that I was demanding the impossible for a pittance. I contacted customer support to ask why the lady was aware of my comment when it wasn't published. I received a wonderful response, which I’ve attached below. So, you write comments, we moderate them for 10 days, and then they may not even get published. I do not recommend the Biglion site; unfortunately, their priority is to sell low-quality services and they don’t care whether you are satisfied or not.

Date of experience: ноя 18, 2016

Nati2403 Guest

12 years ago

After reading the enthusiastic reviews, I bought two coupons (30,000 rubles) for unlimited visits for 6 months to the beauty salons New York Salon and Miami Club, one for myself and one as a gift for my sister. After visiting the salon on Zhukovskogo 30 on September 19, 2014, we were dissatisfied with the service (the staff, upon seeing the coupons, began to treat us like second-class citizens). The salon does not meet hygiene standards (there are dirty mats on the floor in the rooms, and how can they be clean if clients are not provided with shoe covers? Dirty shoes are located by the couch where procedures are performed, and the patient lies on a worn-out "disposable sheet"). When paying for procedures, no receipts are issued, and no service agreement is drawn up. Moreover, when paying for a completed procedure, you are forced to pay the full price for the next procedures scheduled for the following visit (in a week). With these actions, the salon staff violate consumer protection laws. Naturally, we do not intend to visit this dubious establishment again. We contacted the salon regarding a refund, and they sent us to Biglion; we contacted Biglion, and they sent us back to the salon. All calls to Biglion received the same response from all operators: "I do not have that information." No one intends to return the money. We tried to write our review of this salon on the Biglion website, but it was deleted by moderators. Now it’s clear why you will never read an objective review on the site. This store, by not allowing affected people to warn potential clients against visiting dubious places, misleads people. It also provides knowingly false information about the advertiser. We do not recommend purchasing anything from these scammers!!!!