I bought a coupon for a haircut with styling at the In Style salon in Arkhangelsk. I was dissatisfied with the service, or rather, they drove me to hysteria in the "salon." I wrote a short review in the Biglion app, stating that I was unhappy with the service. They didn’t publish my comment, but the hairdresser found me on social media and sent me a message saying that I was demanding the impossible for a pittance. I contacted customer support to ask why the lady was aware of my comment when it wasn't published. I received a wonderful response, which I’ve attached below. So, you write comments, we moderate them for 10 days, and then they may not even get published. I do not recommend the Biglion site; unfortunately, their priority is to sell low-quality services and they don’t care whether you are satisfied or not.
