BE CAREFUL WHEN WORKING WITH "ZADARMA"!!! THEY BLOCK ACCOUNTS AND PREVIOUSLY PAID SERVICES WITHOUT EXPLAINING THE REASONS!!!
I have been using the services of IP Telecom Bulgaria LTD (project zadarma.com) since 2010 to receive calls from relatives in Ukraine. Moreover, I have brought at least 6 clients to the company who are still using their services.
On October 31, 2016, I registered account 565223 to work in Ukraine and Russia. I provided my passport details and registered phone numbers. No illegal activities were conducted with these phones, yet on December 23, 2018, my account was blocked without explanation, and since then I have been unable to use the previously paid services:
1. I cannot call the purchased numbers;
2. I cannot make calls from my account – as I cannot top up my balance;
3. One of my numbers will be removed from the list soon – I cannot renew it.
Communication with customer support over 5 days has yielded no results.
Be cautious when dealing with this organization!!!
