The service is completely non-functional. The connection is constantly dropping. Technical support responds with template phrases and sometimes simply ignores requests. Managers often change, and I have to explain the problem from scratch each time. Refunds are not being processed — it's been over a month under review. Don't believe the positive reviews; everything here is bad, and they don't want to return the money. We purchased 4 integrations for a year and have just lost that money. Additionally, we spent a lot of time and nerves on integrating with Bitrix and training managers, and we lost clients while figuring out what was wrong. Even if the service worked, there are many nuances that hinder proper automation with the CRM. The last response from the manager was shocking: "Yes, these functions are not working correctly. We suggest you buy the integration with WA Business; there it will definitely work." We are preparing documents for court, as they do not want to part ways amicably. And let's not forget about their business reputation — the owner of the company couldn't care less. As the management is, so is the quality of the service.
