The multichannel service really helps optimize work and improve the conversion of inquiries through messengers and social networks. We started using it when we noticed a decline in conversion in some social networks. The platform is well thought out both functionally and technically. The settings are very flexible, the launch is quick, and the overall performance is stable. I was pleasantly surprised by how smart the bot turned out to be. The tech support could have been a bit quicker the first time, but overall all issues are resolved, and the managers are friendly and responsive. This platform has already proven its effectiveness, especially in the first two months when various nuances usually come to light.
