I've been using the service for a short time, but I've already been able to appreciate its advantages. I especially like the feature that automatically transfers clients from the bot to an operator — it has significantly eased the load on the call center. There are also AI bots for sending out messages and handling various small tasks, which greatly simplifies work. The integration with the CRM is top-notch. The service runs smoothly, and the sales team is always ready to help with any questions. As for support, it's often easier to figure things out on your own than to wait for their response.
