The platform is very convenient and easy to use; no specific skills were needed for implementation. If questions arise, support is always available and helps without any problems, although sometimes the response comes a bit slower than one would like, but that's not critical. All messengers are available and can be managed from one place. Everything can be customized and sorted according to your preferences, which has greatly simplified the work for both us and the managers. At the moment, this is the best solution among those we have tried; competitors are significantly lagging behind. I recommend giving it a try.