At first, the manager insisted on a yearly subscription, but we decided to try just one month. The setup went through tech support, and everything was going well. As soon as we decided to pay for six months, problems started: there were questions about fine-tuning and payments, and we were constantly sent to different chats, being told it wasn't their issue. We needed to send a photo through the chat in the autoresponder builder (Avito does this via a link), but tech support said it was a paid service. Although they promised it was possible, after payment we found out that it wouldn't work. Then we were redirected again for our inquiries, told that a refund was impossible according to their contract, and they stopped responding. In the end, the service doesn't work properly, and we found a similar, cheaper alternative and are now creating chatbots ourselves in the builder. Out of the 6-7 months we paid for, we only used it for 1.5 months; I can confirm every word, I have screenshots.
