The program is just terrible. Everything, from the prices to the support, is a complete failure! I never thought work could be so torturous: the support team acts as if we are to blame for the problems, and the speed and quality of their responses are simply awful. It's unclear what the developers are even doing. We had a bug that caused the program to crash constantly, and for a month, we only received template responses advising us to restart WhatsApp and reconnect. This led to nothing, just a loss of history. We reported that we had done everything, and only then did something start to work. How is that possible? It's obvious that the problem is on your side; everyone can see that. The delay in receiving messages from clients reached up to 40 minutes, and this is also about Umnico! The development department didn't want to meet, and my "personal" manager only promised to help but ultimately ignored me. Question: are you all okay? Why do you treat your clients so dismissively? Umnico absolutely does not care about our problems. Look at the statistics of inquiries? Why?! I do not recommend this terrible program and this team to anyone, and I hope to never encounter you again. We are severing all ties and wish for you to close down as soon as possible to stop ruining customer service!
