I purchased the Ultra Elite subscription, they promised unlimited access, but everything keeps freezing. Nanna Banana doesn't work at all, and Veo often lags too. I wrote to support, but I only got a response after 2 days. They replied, "We're the biggest, what did you expect?" It's just awful. I submitted a request for a refund for the subscription, and I hope they won't scam me and will return my money (it looks like I'll have to wait for a response for another 2 days).