As a result of self-configuration, I was only able to improve traffic tracking quality by 15-20%, and this month the figure was just 5%. The site runs on standard WordPress + Bitrix24. For full analytics, it's necessary to transmit the Client ID, which is extracted from Cookies, but due to ad blockers and the refusal of cookies, about 30% of the traffic is already coming without it. The remaining 70% cannot be combined with Bitrix24, and I couldn't figure out the reason, as the support team did not respond. Moreover, the support does not provide free consultations on integration and directs any inquiries to the help section or offers paid services. I have been waiting for answers to the last two questions for almost two weeks. The paid services are marketed as free, but to get answers, you need to pay for another month of service in advance. In the end, we decided to switch to competitors, where after two days of setup, most of the traffic is identified, and call tracking works properly. Here, however, to get statistics on static numbers, you have to put in a lot of effort.
