Good day. My husband and I have an online store. While it wasn't well-known, we handled orders ourselves, shipped them, and maintained a customer database in a spreadsheet for mailings. However, when the business started to grow and orders increased, we decided to hire managers and realized that we couldn't work the way we used to. We began searching for a suitable system and chose retailcrm. Honestly, we have never regretted it! Now all orders and customers are gathered in one place, and there's no more confusion with endless spreadsheets. Since we are not programmers, we decided to reach out to an integration partner. We were recommended Fenix. The setup took about 2 weeks, and during the following week, we had questions since we had never dealt with this before, but the Fenix managers were very responsive and explained everything clearly. We have been working with the CRM for 4 months now and can only say one thing - thank you!
