The exchange interface is quite good. The convenient filters, task sorting, and selection options are pleasing. However, the negative attitude of the support service and issues with payments completely spoil the impression of working with the exchange. The support team seems to consist of school kids and disgruntled ladies who are only capable of rudeness— their messages are full of illiteracy. They do not resolve issues but merely refer to absurd rules that only benefit the exchange itself (for example, account suspensions or refusals to pay), while they themselves violate their own rules. The payment conditions are another downside of this exchange. Withdrawals are only possible from 5,000 rubles. Even if you manage to accumulate such an amount, you will have to wait about 5 days for the payment aggregator to process the withdrawal. I suspect that these funds, which seem virtual to the contractor, are actually in circulation in the exchange's accumulated account, which is why such a minimum withdrawal amount is set—to avoid small transactions and keep the funds on their balance longer, from which the exchange profits. It would make sense if the exchange kept the funds in a separate account for the contractor and withdrew them upon the first request. The "level" of support and their reactions are particularly surprising. For example, I requested to change the payment details because my bank card expired. When replacing a card, the old one is cut up, and it disappears from the personal account. However, tech support demanded a screenshot from the personal account showing the old card or a photo of the new one with my passport. This is just absurd. No reasoning seems to work on them. It seems to be their way of keeping money on the exchange by refusing payments. As for the "casts" on the exchange, users need to pass a Russian language exam to access more expensive tasks. However, in any unclear situation, tech support refers to your exam, finds a fictional error, and blocks the account along with the funds. I recommend avoiding this exchange. There are now many other platforms where you can earn, if not more, then the same amount of money, but with less stress, and your mood won't drop when communicating with tech support.
