OnlinePBX helps attract clients through a capture form on the website. The system allows for detailed call routing setup. For example, when a client calls, the PBX automatically connects them to the responsible manager, while an official greeting plays; if the office is empty, the call is redirected to a mobile phone. Unlike a regular call, where no one might pick up or manual switching would be necessary, everything happens automatically here, and clients are always in touch. If a manager misses a call, the system creates a task for a callback. All call information is duplicated to the supervisors. There are reports and statistics for each day, including data on which numbers receive calls most frequently and which managers are more active. Call recording allows for monitoring each employee's performance. The PBX is reasonably priced, but some additional features, such as recording or external numbers, require extra payment. To evaluate the system, you don’t have to purchase it right away; you can test it for 14 days for free to understand its full potential. The telephony interface is very simple, and no special knowledge is required to work with it. If a person knows how to use a computer, they can figure out the system in a day. When connected to accounting programs, the service can help set everything up remotely with some popular systems.
