I ordered the Yandex Direct premium service from them, and as a result, they just wasted my budget. No one answers my questions, even though the service description stated that a specialist would set up the campaign and manage it for a month. I tried to contact them, but they are completely unresponsive, blaming me for setting a too-small budget of 6,000 rubles. The Nethouse website advertises: "We can create a campaign for a budget of 5,000 rubles as well as for 70,000 rubles a month - it’s important to understand what you are starting from." They charged 15,000 rubles for the setup, and in the end, all the money was wasted, while Nethouse simply ignores me, responding with template phrases. Under no circumstances should you turn to them for this service; these "specialists" promise to set everything up correctly, but in the end, they abandon you, and there will be no management of your campaign. Since they still haven't responded, I will have to file a complaint with "other" authorities; perhaps that will help. I was forced to contact Yandex directly, where the employees of this "set-up" company were also surprised and optimized the campaigns completely for free. The entire setup from Nethouse Yandex premium is just a way to collect money without any results, and for your questions, you will either get ignored or an irritated response from an operator saying they will pass on the information. The money has disappeared; they just deducted it from your Yandex Direct account. And the management of the campaign for a month amounts to silence and rudeness. The month is coming to an end, and no one has set anything up; I will be trying to get my money back through government agencies.
