As soon as problems arise, which happens quite often, they shift the blame to WB while staying on the sidelines. The bidder pages often freeze, but of course, that's not their problem. Since November 15, 2024, the bidder pages have not been working — it's impossible to work, and the page with SEO tools also freezes — creating descriptions is also impossible, and the service has not been functioning for two days — support is unresponsive. It's worth noting their "technical support" — as soon as a question arises, they immediately direct you to the webinars on their YouTube channel by Tolstokulakov, where he talks about plus-phrases that don't work on their platform and fixed phrases that also don't work. But for them, of course, WB is to blame for everything, not themselves. This is a questionable company, it's difficult to work with them, the service often doesn't function, yet they blame Rospotrebnadzor and WB, claiming that they do everything "perfectly." We recommend using reliable services, and Marpla is not one of them.
