We tested the Mango Office contact center and after that decided to purchase it on a permanent basis. We deal with the sale of used equipment after repair. The contact center allows us to easily interact with clients in convenient ways, both by phone and in writing. Standard inquiries, such as business hours, are handled by robots. During the work process, employees have access to extensive analytics, and a WALLBOARD is connected. Every week, I set a task for mass calling, and everything is configured just the way we need it. Deals are processed directly in the system, and no additional software is required. As for service and price, we are completely satisfied.
