I started working with Mango Office for the first time and I won’t go into details, just share my experience. I have fitness courses across the country, and the VoIP system turned out to be extremely necessary for us, as well as the contact center. Here’s what I can note: 1. Mango Office has flexible pricing plans. The manager found a package that perfectly suits our business. 2. The free Mango Talker includes chats, call recording, and a company phone book. 3. The menu functionality is extensive, but everything is intuitive. 4. In our package, features such as Call-back, line status display (BLF), and employee authorization via PIN code are available at no extra charge. 5. The contact center supports all channels: email, phone, SMS, and social media. 6. For a small additional fee, we added multi-regional support. 7. Support is available 24/7 and demonstrates a high level of customer orientation.
