Terrible service, for two days the staff promised to call back but ignored my requests. In the end, they said, "we are not involved, please contact the organizer." I have made returns at other places, and they always accommodated their customers, but here I am facing such incompetence for the first time. It's not enough to just tell the customer "I understand, but I can't help." You are a support service; your duty is to solve problems. What is the point of you if you can't help? In the end, I lost 3200 rubles.
