Several times the product database was reset, and I had to recreate it from scratch, which took time, led to lost profits, and caused a lot of stress. Moreover, there is no 24/7 phone number for technical support. In the evenings on weekdays and on weekends, you are left to deal with problems on your own; all issues are resolved only via email. If it weren't for the qualified staff and the ability to quickly switch to another program, I would have gladly moved all my retail outlets to different software.
