Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
irishkisskiss

healthjapan.net is an excellent site for ordering medicines and cosmetics from Japan. The company's staff works very efficiently and answers all questions. As soon as I submitted my request, I received all the necessary information about my next steps via email. I made the payment myself using SWIFT through the VTB-online site and received a 10% discount, which was nice. A big thank you to Alexander Kenko for assisting me throughout the purchasing and delivery process; I inquired about the status of my order since the payment coincided with holiday days at the bank, and I always received a quick and clear response. It took 1.5 weeks from ordering to delivery in Chita, which is not bad considering there were 4 days off. The product was excellently packaged. The boxes with the medicine were not damaged, and the expiration dates and seals were fine. I haven't used the cosmetics and medicines yet, but I'm sure I will definitely continue to work with this company. I had doubts about the site since I didn't see any information from other customers, so I decided to write this review.

Pros
  • Quick staff response
  • Detailed information after application
  • 10% discount on payment
  • Fast answers to questions
  • Great product packaging
Cons
  • No information from other customers
5
Date of experience: May 22, 2019