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Павел Шестопалов

Study their terms of service; almost everything is prohibited! After purchasing the VPS, I received a ticket from customer support asking for a photo of my passport data alongside the ticket. I asked what this was for and was told it was just a document verification. The VPS was used for completely legal purposes, no shady business. Since I couldn't take a photo, I offered to send documents from my LLC (as I am a legal entity), and they agreed, so I sent them. Then I received a message stating that I had violated their terms of service (specifically for tunneling traffic, which is prohibited). I was given time to transfer my data, the VPS was blocked, and they promised to refund my money. Great job, indeed. Most likely, they are selling users' documents; otherwise, I see no other reason.

Cons
  • Жесткие условия обслуживания
  • Запрос паспортных данных
  • Блокировка VPS без предупреждения
  • Непрозрачные причины блокировки
  • Подозрения в торговле документами
1
Date of experience: июн 04, 2024