They blocked 20 thousand, even though I had transferred money hundreds of times without any problems before. Now the security service is demanding the following: 1. A video lasting at least 15 seconds, showing the transaction hash, date, and amount. To record it, you need to log into the platform from which the transfer was made. 2. Handwrite on a piece of paper the text: “I, Full Name, am making an exchange on the site — CocoPay, application number...” with today’s date and signature. This paper also needs to be in the frame. 3. Take a selfie with one of the documents in the background of the application on the site (passport or ID card). I am attaching screenshots of reviews from www.bestchange.ru. People, do not use this exchanger!