CleverSite is quite a simple set of tools for receiving customer requests. It includes chat and callback: the chat is designed to track visitor information and for text communication, while the callback is for organizing a return call to inform customers that we will call them back. There are also applications available for working with these tools — desktop versions for Windows and Mac, as well as mobile apps for iOS and Android. The mobile apps are really impressive; they serve as an excellent tool for operators. I can't always be at my computer, often traveling. This app allows me to stay in touch with customers, consult them, and assist with purchases. As for prices, the chat is free by default, but with service ads and its own pricing structure. The callback is charged either by minutes or by the number of clients, and you need to consider the specifics of each business. If we look at minutes, each will cost at least around 4 rubles. For clients, it's from 15 rubles each. All services are offered in packages, and buying a larger volume will lower the price per unit, as is often the case. On average, one client takes about 4 minutes, so the cost will depend on the duration of the conversation. My callback is charged by the minute, and usually, a call lasts 1.5-2 minutes, no more. In my case, overpaying for each client is not cost-effective. This entire system works reliably, and the expenses can be quickly recouped. Using the service has positively impacted the number of clients.
