Carrot Quest

2.8
Rating 2.8 · 11 reviews
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Average Rating

2.8

/
5

11 Reviews

5 Star
27%
4 Star
9%
3 Star
18%
2 Star
9%
1 Star
36%

AI review summary

Based on 11 reviews
36% positive 18% neutral 46% negative

Reviews of Carrot Quest are mostly negative, with rare positive moments. Users note issues with service and functionality.

What people like
  • 30% increase in sales due to automation
  • Functional tool resembling a micro-CRM
  • Ability to customize without programmer assistance
What people don't like
  • Managers do not know how to communicate and cannot help
  • Frequent server outages
  • Difficulties with product setup and management
  • Outdated interface and inconvenient functionality

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

Filtered Reviews

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Review Time

Людмила Сивоконь

The managers don't know how to communicate: they are not familiar with their own service, don't understand the calculations in the reports, and can't guide you on where to find statistics. The employees don't know how to look up statistics on their own and don't provide answers to your questions. They just send you off to figure it out yourself. However, this is pointless, as their articles are not written for you, but just to check a box, and you won't find a single answer there.

Cons
  • Managers don't know how to communicate
  • Unfamiliar with their own service
  • Don't understand report calculations
  • Can't provide statistics guidance
  • Articles not written for clients
1
Date of experience: March 27, 2025
5.6
Trust Score
Average
Based on 11 reviews

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Business Details

  • Carrot Quest is an online service offering tools for marketing automation and enhancing customer interaction efficiency. The company helps businesses optimize sales processes and improve user experience through various analytics and communication solutions.

    AI-generated overview

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