BotHelp

3.8
Rating 3.8 · 31 reviews
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Евгений Данилюк

The functionality is decent. But that's where the positives end. Be prepared to check the service's performance every hour to make sure the settings haven't gone awry. I often lost money because the ads kept running, while the integration with messengers like Facebook, or the service itself, simply didn't work. In the end, I think I lost about $3000. The company is completely unresponsive in such situations, claiming they do not reimburse losses. They don't even offer discounts on their service. Getting an extension for the days when the service was down is a real challenge. In short, the service is nonexistent. It's a shame that there is only one competent person on the team — assistant Elena, who can actually help. The others respond like robots, repeating the same thing over and over.

Pros
  • Функционал неплохой
  • Помощник Елена адекватна
Cons
  • Настройки сбиваются часто
  • Проблемы с интеграцией
  • Компания не возмещает убытки
  • Сложности с продлением
  • Ответы как у роботов
1
Date of experience: мар 25, 2025