Bitrix24 Helps Businesses Operate

4.3
Rating 4.3 · 62 reviews
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Powerful CRM platform, but there are performance issues.

We've been using Bitrix24 in our company for about a year. The platform is truly comprehensive: it has CRM, task management, storage, and chat all in one place. The Business plan offers enough features for medium-sized businesses. Task automation and funnels help us meet deadlines. On the downside, the platform can be sluggish and slow, especially during peak hours. Customer support sometimes takes a long time to respond, and the subscription price is quite high for small teams. The interface requires time to get used to, but once set up, it works efficiently. It's a good choice for medium-sized businesses, but be prepared for an adaptation period.

Pros
  • Wide platform functionality
  • Good plan for medium businesses
  • Task and funnel automation
  • Effective operation after setup
  • All in one place
Cons
  • Platform runs slowly
  • Long response time from support
  • High subscription price
  • Interface requires time to learn
  • Issues during peak hours
4
Date of experience: May 18, 2026