Bitrix24 Helps Businesses Operate

4.3
Rating 4.3 · 62 reviews
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Powerful CRM platform, but there are performance issues.

We've been using Bitrix24 in our company for about a year. The platform is truly comprehensive: it has CRM, task management, storage, and chat all in one place. The Business plan offers enough features for medium-sized businesses. Task automation and funnels help us meet deadlines. On the downside, the platform can be sluggish and slow, especially during peak hours. Customer support sometimes takes a long time to respond, and the subscription price is quite high for small teams. The interface requires time to get used to, but once set up, it works efficiently. It's a good choice for medium-sized businesses, but be prepared for an adaptation period.

Pros
  • Широкая функциональность платформы
  • Хороший тариф для среднего бизнеса
  • Автоматизация задач и воронок
  • Эффективная работа после настройки
  • Все в одном месте
Cons
  • Платформа работает медленно
  • Долгое время ответа техподдержки
  • Высокая цена подписки
  • Интерфейс требует времени на освоение
  • Проблемы в пиковые часы
4
Date of experience: май 18, 2026