I didn't use the service for two months, and then I decided to give it another try. But the necessary function for exporting to Excel was missing, and I hardly used it. When I saw the charge on my bank account, I immediately contacted support asking for a refund, but they refused, citing the public offer — saying that refunds are not possible. Formally, they might be correct, but on a human level, it feels very unpleasant. There's zero customer orientation. I do not recommend it.
