Review:
A wonderful service for organizing communication with clients. It combines different channels in one place, eliminating the need to correspond separately in VK, Telegram, and WhatsApp, as well as searching for where and to whom something was sent. All messages are collected in one interface, from where you can write in the desired messenger. For clients, everything remains the same. Now I have all the information at my fingertips. The data goes into an internal database, and you can connect a full-fledged CRM through integration. There is a bot for process automation. Large companies will find the analytics on operators interesting (this is not relevant for me since I work in the service) — you can see how much time is spent on responses and how quickly employees react. I use the analytics to assess the effectiveness of the channels. The pricing is quite affordable. The tariff system here is such that you pay for each connected messenger. If a channel is not used, you don't have to pay for it. I haven't encountered this approach in other services, where payment is made for everything at once. Here, it feels fairer.
