In addition to the standard features of a CRM system, such as detailed statistics and forecasting, there are also unique tools offered. I used two other systems before this one, but I had never encountered a system that sets goals for employees in case they spend insufficient time communicating with clients. Since the system requires my employees to specify reasons for declining purchases, we managed to create an optimal model for client interaction based on this data over the year. I am very happy that we finally found a CRM that works for both me and my specialists. It's nice that there is no need to constantly pay for it. We immediately ordered the boxed version. I paid once – and that’s it. This does not apply to advanced technical support plans, but for me, even with a large volume of business, the standard functionality is more than enough.
