I am very satisfied with their CRM platform for the sales department. The integration with the marketplace and all order sources went surprisingly smoothly, without any issues. When connecting, there is an opportunity to obtain a small database of potential clients, filtered by established activity criteria and region. Now it’s just a matter of working with it. Out of the suggested options, only 15% became actual buyers, but this result can still be considered acceptable. It’s also worth noting the convenience of monitoring the managers. All statistics on each specialist's performance are presented in full, including recordings of all phone calls. The integration of Amber led to a significant cleanup among the sales department managers, as it was previously difficult to monitor the quality of their work.
