The main advantage is the ability to customize it independently. However, to do this, you need to familiarize yourself with the documents available to everyone. About 60 percent of tasks can be solved solely through settings, without the need for coding. There are many built-in builders. You also have the option to add both fields and the logic for their appearance in forms. The builder for business processes is not so easy to master — it requires technical expertise. This is definitely a drawback. Overall, the solution is quite good, especially when you need to automate many different tasks.