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Average Rating

3.2

/
5

5 Reviews

5 Star
40%
4 Star
0%
3 Star
0%
2 Star
60%
1 Star
0%

AI review summary

Based on 5 reviews
40% positive 0% neutral 60% negative

Reviews of Allsoft.ru are generally negative and point to serious issues with customer service. Many users express dissatisfaction with delays in receiving orders and ineffective technical support.

What people don't like
  • Problems with receiving keys and licenses
  • Long wait times for support responses
  • Unsatisfactory quality of service
  • Inability to reach the company by phone
  • Delays of 5 to 20 days in order fulfillment

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

All Reviews

Filter Reviews

Review Time

evrogeniy

сегодня приобрёл программу, ключ получил в течении 10 минут, спасибо за быстроту и исполнительность.

5
Date of experience: сен 07, 2012
h.priorov

I have been buying programs from the site for three years. I started with purchasing antivirus software. There hasn't been a single failure in its operation. After paying with electronic money, the time from receiving to installation took no more than 20 minutes...

5
Date of experience: мар 21, 2010
057708858230

This is definitely the worst service quality I have ever encountered! I bought software several times, and each time there were issues that dragged on from 5 to 20 days. Five days is the time the store takes for delivery. The point of online shopping is lost; during that time, I could have gone to a regular store. And when this intermediary company can't provide a license, they just hold onto your money for 10 days. I am very dissatisfied. I do not recommend anyone to deal with this store!

Cons
  • Худшее качество обслуживания
  • Долгая доставка
  • Проблемы с лицензией
  • Деньги крутят долго
  • Не советую связываться
2
Date of experience: сен 01, 2015
fb100001027916528

I paid on September 11, but I still haven't received anything — neither the key nor a response to my emails. I also can't get through on the phone: first they say to wait 10 minutes, then 7, then 2, and then back to 10, and it goes on endlessly. I will have to contact the K department. Tomorrow I will go, it seems like a scam!

Cons
  • Долгое ожидание ключа
  • Нет ответа на письма
  • Проблемы с дозвоном
  • Обман по ощущениям
  • Неудовлетворительный сервис
2
Date of experience: сен 15, 2014
StanLee

The technical support is completely clueless. It's a total nightmare!

2
Date of experience: июл 01, 2013
6.4
Trust Score
Average
Based on 5 reviews

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Business Details

  • In the Allsoft online store, you can purchase software, programs, and applications. A wide selection of software. Official suppliers. Fast delivery.

Security Checks

  • SSL-сертификат Valid
  • Blacklists Not listed
  • Domain age 24 года
  • Registered 2001-12-05
  • IP-адрес 194.190.72.75
  • Name servers ns1.slweb.ru, ns2.slweb.ru

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