I had to go twice to get the loan because the first time I came with my military ID, which they didn't accept, and they also didn't take a photocopy of my passport. I had to wait until my passport was available, then go again, but this time they issued a loan of 65,000 in just 30 minutes. It was issued at the Plesetsk credit cooperative, and the wait wasn't too long, although they didn't offer any tea or coffee, and the heating situation was a bit sad. Thankfully, I wasn't kept waiting long in this heat.
