Volet (AdvCash)

3.1
Rating 3.1 · 30 reviews
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Владислав Белов

Since 2017, I have been using this service and have transferred amounts over 1,000 dollars without any issues. In October 2022, I decided to deposit 600 dollars (which is now about 50,000 rubles) into a savings account. In February 2023, without any notifications, this service was closed. I submitted a request for a refund (including documents, selfies, and other *****). I was promised that the money would be returned within 7-14 days. However, two months have passed, and after about 15 inquiries to customer support, it turned out that the money is with their contractor/supplier. They have no relation to it and advised me to contact them directly. The contractor **** has not responded since February. The situation seems absurd and foolish. I entrusted my money to Advcash, through their website and personal account, not to some third-party suppliers. It's comparable to if an iPhone's screen broke under warranty, and they sent you to Samsung (the supplier of screens for Apple). Or like in a bank, if money was deducted from your account and they said: our client, who made a deposit, took their money back, and your account was paid with their money, we used it. Now go and find them if you want to get your funds back.

Cons
  • Проблемы с возвратом средств
  • Отсутствие уведомлений о закрытии
  • Долгое время ожидания ответа
  • Неясная связь с подрядчиком
  • Абсурдная ситуация с деньгами
1
Date of experience: апр 14, 2025