Complaints and Content Removal Procedure
We aim to keep content on Sites.Reviews in line with our Terms of Use and Review Guidelines. If you believe posted material is inaccurate or infringes your rights or the law, you can report it to us.
Who can file a complaint
Any user, as well as a company (including via a claimed profile) or its representative, may reach out.
What to include
- a link to the specific review or page;
- the substance of the complaint — what exactly you consider a violation and why;
- where possible, a justification or supporting information;
- a contact for our reply.
How we review
We review requests within a reasonable time. As a result, content may be kept, hidden, corrected, or removed. Where information is insufficient, we may ask for more. We strive to act impartially, balancing users' right to express opinions with companies' legitimate interests.
Where to reach us
Send your request via the Contacts page. Business owners can also respond to a review by claiming their company profile.
Disclaimer
Reviews reflect the subjective opinions of their authors. The platform acts as an information intermediary; reviewing a complaint does not amount to confirming or denying the accuracy of a review and is not a legal assessment.