I got acquainted with the YCLIENTS system in 2021 when the coronavirus pandemic hit. If it weren't for this crisis, I might not have considered such a tool. The number of clients decreased, especially for offline appointments, so I needed a program that would provide online booking and automate the process. I want to note that I am actively using this service now and can't imagine how my salon would exist without it. Clients are also satisfied and appreciate the convenience. Now I can manage clients on my own, unlike before when I needed an assistant. As a result, the system turns out to be more cost-effective.