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Визитка Веб

I ordered a domain from Webnames and made the payment, but then there was silence. The domain was not registered. I waited three hours, after which I wrote to support — there was no response. I called and found out that Saturday and Sunday are days off! I placed the order and paid on Saturday around 6 PM. The domain was needed for a client, who was causing me inconvenience the whole time. In the end, after 6 hours, I bought the domain from another registrar! It turns out that the domain remained available after payment! Now I also need to figure out how to get my money back (2560 ₽). It seems like a scam!

Cons
  • Long wait for support response
  • Unregistered domain
  • Support unavailable on weekends
  • Refund issues
  • Deception regarding domain availability
1
Date of experience: July 19, 2024