Over the course of a year, I reached out to customer support several times, and it feels like it simply doesn't exist. Responses come within a day or two, and usually, it's something like "leave us alone." There is complete silence on follow-up questions. Even if you mark a ticket as "urgent," it doesn't matter. It's completely unclear how to make a payment from the personal funds that are here. When attempting to make a payment, various options are offered, but none from the personal balance. As a result, the money is stuck. Honestly, this is the first time I've encountered such a domain registrar. It's hard to say what kind of hosting provider this is, but for me, Webnames "fails" even at the simplest operation. Now all that's left is to wait for customer support to respond. Maybe they will help with something, who knows.
