In the beauty industry, sending confirmations or reminders about appointments is standard practice. It is also important for collecting feedback, which helps assess the work of specialists and increase customer loyalty. Usually, this task is handled by administrators, but with Wahelp, it can be delegated to bots. They are capable of confirming visits, sending reminders (both for upcoming visits and for the need to book a service), and collecting feedback. The quality of sending from an administrator and a bot is the same, which does not affect the client. As a result, administrators can spend more time on other tasks.
