Working with this CRM left me with an extremely negative impression. The developers seem to live in their own world. The interface is overloaded and inconvenient to use: to complete the simplest tasks, you have to make a ton of unnecessary clicks, and the module structure is so confusing that it's just absurd. Instead of speeding up work, the system constantly lags and creates obstacles. The company's policy is especially disappointing. Instead of improving core functions, they offer to purchase "extended packages," but for extra money, you get the same problems, just in a new design. None of our requests for improvements were fulfilled. As a result, the service causes more problems than it solves. A CRM should help a business grow, but here there is only stagnation and indifference.
