There are constant problems with sending notifications. The response from tech support takes at least an hour. Today, one of the notifications was never sent. From 12:00 to 16:00, the problem was not resolved. The employee Artem ignores the chat and does not connect me with management, claiming that he can't do anything. When I asked him to manually send one notification that didn't go through due to my mistake, he simply refused and stopped answering my questions. Previously, another employee resolved such situations without any issues. But Artem seems uninterested. I fully pay for the services, but I do not receive them in full. This dismissive attitude towards loyal customers makes me consider abandoning these services.
