Videoroll

4
Rating 4 · 8 reviews
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Кристина Симонова

I have been working with this company for six months now. Yes, at the beginning of the month there are sometimes dips, but that's typical for many payment systems. In one of the reviews, someone complained about the technical support... So, let me share my experience from the last three days. On Friday, I was supposed to have a transfer from d/c to WME (I decided to try withdrawing to WME, as I hadn't used it before), but the transfer didn't go through because I hadn't confirmed the WME agreement from 2020. Over the weekend, I wrote to technical support, and they had a decent conversation with me, clarifying the settings in WebMoney, and said they would pass the information to accounting on Monday. They responded to me on both Saturday and Sunday. On Monday, I was informed that I needed to confirm the WME agreement, and they resent it; everything was fine. The communication was polite and quite normal. Three other payment systems I wrote to over the weekend (mainly they deal with notifications and all three are in the top) didn't respond at all on Saturday or Sunday. Compared to other payment systems, in my opinion, this one is the best.

Pros
  • Хорошая техническая поддержка
  • Быстрые ответы на вопросы
  • Вежливое общение с клиентами
  • Лучше, чем другие ПП
  • Приемлемые условия сотрудничества
Cons
  • Просадки в начале месяца
4
Date of experience: янв 31, 2026