TVIL.ru — reviews and ratings

AI review summary

Based on 15 reviews

60% positive 33% neutral 7% negative

Reviews of the company TVIL.ru are mixed. On one hand, users note the convenience and responsiveness of the service, while on the other hand, there are cases of fraud and issues with refunding deposits. Overall, clients have both positive and negative impressions.

What people like

Convenient and responsive booking service
Many unique properties
Apartments match the description
Good support from hosts

What people don't like

Issues with refunding deposits
Some apartments do not match the photos
Cases of fraud with owners
Lack of support in difficult situations

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

Filtered Reviews

Filter Reviews

Review Time

Any time

This month

Last month

This year

Last year

id41061402 Guest

10 years ago

Disgusting scam! We booked accommodation a month before the New Year holidays and transferred 1500 rubles. Three days later, the owner called and said she wouldn't be renting it out "due to family circumstances," and she knew nothing about the money: "deal with the website..."

Date of experience: January 16, 2016

fiberholo Guest

10 years ago

Great service! A month ago, I needed an apartment (the broker ghosted me and turned off their phone), but I found an apartment on Twile and within an hour and a half, I was already talking to the owner. I moved in just three hours later. Awesome!…

Date of experience: October 31, 2015

shestkova Guest

10 years ago

Be careful with this site. We were deceived... We booked an apartment for New Year's. We are a large family, so the apartment was booked for a long period and the deposit amount was significant for us. A month later, we received a call...

Date of experience: October 29, 2015

vmn69 Guest

10 years ago

I rent out my property through a website. What I want to say from my side: there are a lot of inquiries, but not everyone feels it's their duty to say that it doesn't suit them. You confirm, wait for payment, and then silence from the other end. Dear tourists, don't hesitate to say that you...

Date of experience: October 28, 2015

mantov Guest

11 years ago

Great website! There are many listings that you won't find on other classifieds. Plus, it's clear that the people are not "spoiled" by high demand, and the prices are real, not inflated...

Date of experience: October 24, 2015

Lera45 Guest

11 years ago

If you want to feel like a fool - this is the place for you!

Date of experience: October 15, 2015

NeoRTP Guest

11 years ago

We decided to plan a trip with my husband to relax for a few days somewhere. We wanted to go to Crimea – we had never been there before. We didn't know the prices or anything else, and we didn't want to rely on anyone (we knew they would require a deposit – and...

Date of experience: September 21, 2015

Kattrinka Guest

11 years ago

Terrible website. We canceled the booking without penalties because my grandmother's blood pressure went up, and Twill refuses to refund the deposit of 10,200 rubles!

Date of experience: September 19, 2015

RenaTaN Guest

11 years ago

In general, I liked the mechanics of the website. At first, we were worried that the photos wouldn't match reality. You never know... But after reading the reviews of those who had been there, we decided to book. And HURRAY! The cottage turned out even better than in the photos. We had a great time...

Date of experience: September 4, 2015

SaimonSmith Guest

11 years ago

The site is a lottery. If you're lucky and end up with a conscientious owner, everything will be fine. But if upon arrival at the booked apartment you find that it doesn't match the description at all, don't expect any help from the site, and you won't get your money back...