Teletype allows for convenient management of messages from different channels in one interface. It combines messengers (WhatsApp, Telegram), social networks (VK, Instagram), email, SMS, and website chat. All messages are collected on the platform and processed by operators in a single window. Employees can use response templates, leave notes about clients, and integrate data from CRM (integration setup is required). The service has a modular architecture, which allows you to connect only the necessary functions and communication channels, avoiding unnecessary costs.
