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stonem

The company Stone Market specializes in gravel delivery. From what I understand, it's a young company since the website isn't filled with many categories yet (only gravel and sand). But everything looks nice and official. The main reason I decided to reach out to them was the noticeably low price.

I couldn't get through to place an order right away. I waited about an hour, called again, and this time no one answered. I decided to try a third time—if they didn't pick up again, I wouldn't contact them anymore. But this time, I got through.

I spoke with a quite pleasant salesperson (I think, I don't actually know who it was). We discussed all the details of my order, including the time and place of delivery.

In this regard, I have no complaints—they did a great job. They delivered on time and unloaded, for which I am very grateful.

I would rate them 4 out of 5 overall. If they had responded to my inquiries more promptly, it would have been a solid five, but as it stands, it's a 4.

Pros
  • Low price
  • Pleasant seller
  • Timely delivery
  • Official appearance
  • Quality service
Cons
  • Communication issues
  • Long wait for response
  • Young website
  • Limited assortment
  • Not always available
5
Date of experience: November 8, 2018