The administrator claims that this is a systemic error that has existed since their launch. Imagine the situation: an advertiser, Tinkoff Bank, invested 5000 rubles in advertising, saw that it was running in the form of banners, but after two hours, he encountered problems. He feels embarrassed to contact support because he is a bank. The ads were there, but he remains silent. Now imagine an ordinary user who earned money through hard work. Below, I will attach a screenshot showing how much time and money I spent. There are thousands of people like me, and they just don't know where to turn. Honestly, I don't know either, only here. I just wanted you to know who you are dealing with — the administrator and his team. I am attaching screenshots of my correspondence with the administrator and my statistics. In the end, I did not get my money back. They returned the funds to the advertising balance, but it cannot be withdrawn. I asked to transfer it to the main balance, but he said there are no such rules. Although according to their rules, it is acceptable to deceive people. They shamelessly make money. I was banned along with my balance because I know their rules. The screenshots below show the amounts I spent on advertising in the overall statistics.
