The SMTP.bz service receives mostly positive reviews for its ease of use and quality support. However, there are also negative opinions related to operational issues and insufficient response from technical support.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
I've been using this service for about a month. What I liked: 1. The service interface is intuitive, I figured it out quickly. 2. The support team responds promptly, even on the free plan. 3. The availability of a free plan. 4. Extensive statistics. Overall, I am very satisfied with the service. So far, I haven't encountered a better SMTP server service in all aspects.
We started using this platform when we needed to send newsletters to our users. The quick setup and lack of bureaucracy pleasantly surprised us — we only needed to verify the domain name and we could get to work. First, we tested the demo, then we purchased a small package of emails, as we were concerned about potential issues with the paid plan. However, the loyal support and stability of the service convinced us that we could build a long-term relationship with this service. Currently, we send about 60-80 thousand emails a month and plan to increase our volume.
We decided to test this service based on a colleague's recommendation. It seems we followed all the instructions, but when we checked the functionality by sending an email, we encountered three errors. When we asked for help on how to fix them, the tech support sent a standard response. Thanks, now I’ll be looking for a solution on Google. Good thing we didn’t manage to make a payment. All the positive reviews seem to be fake. Disadvantages: — The site is constantly down — Tech support does not respond. P.S. I tried to take a screenshot of the tech support response, but their site is down again.
I decided to test the mailing service through SMTP.bz and was attracted by the possibility of free usage on the Free plan. Overall, my experience was successful, although there were some moments that raised questions. In the end, I decided to switch to a paid plan, as the price is quite reasonable, and we paid as a legal entity via invoice. The process of domain verification and connecting to SMTP seems straightforward, but it is implemented a bit inconveniently. In terms of functionality, everything is quite good: there are statistics with the option to export to XLS and CSV. This allows for tracking the results of the mailing and analyzing the statistics. Mailings are sent quickly, and there is also a feature for protecting the sender's reputation.
A cool automated service for purchasing external SMTP servers. Everything is fast, clear, and straightforward, as long as you understand at least a little bit. After the purchase, you receive the details that are simply entered into the mailing program, and then the settings are complete. The most convenient part is that the server details appear automatically after payment, with no need to wait for anyone's response.
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>2,500 clients trust us to deliver >100,000,000 emails monthly.
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